Frequently Asked Questions

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are processed within 1–2 business days. Delivery times range from 7 to 18 business days, depending on the destination. On average, customers receive their orders within approximately 10 business days.

Do you offer free shipping?

We offer free shipping on all orders, regardless of the total amount—no minimum purchase required. Enjoy reliable delivery at no additional cost.

Can I track my order?

Once your order has been shipped, you will receive an email containing a tracking link. Simply click the link to view the real-time status and location of your delivery.

Is my payment information secure?

Yes, your payment information is completely secure.
We use industry-standard encryption and secure payment gateways to ensure your data is protected. Your payment details are never shared with anyone except for the necessary parties involved in the transaction — you, the customer, and us, the store owner. We do not store your sensitive payment information and remain committed to maintaining your privacy at every step.